FAQ
Explore our FAQs for insights on custom aluminium designs, installation processes, and how our thermal solutions enhance modern architectural performance
For House Owner
As a leading provider of Aluminium Window Malaysia, we specialize in custom Aluminium frame windows & doors designed to cater to various architectural configurations. Our systems integrate high-performance thermal insulation, extreme durability, and sleek aesthetics. We are renowned for record-breaking installations, such as our 7.3m (H) x 1.48m (W) pivot door in Malaysia, and we collaborate closely with architects to fulfill complex, bespoke design requirements.
Can you tell me about the hardware and fittings you use? How do you ensure they last?While a standard Aluminium Sliding Malaysia system glides directly on a track—creating friction and potential wear—our Slim Frame Lift & Slide Door uses a specialized "lift" mechanism. This allows even the heaviest panels to operate effortlessly while providing a superior weather seal when closed. Considered a luxury sliding door, the Lift and Slide system offers better security via multi-point locking and requires significantly less maintenance because the rollers are not constantly under pressure against the track.
We use premium, fully imported European hardware for all our installations. These high-quality components are engineered to handle the substantial weight of large-scale glass, such as those found in a custom tall folding door. To give our clients peace of mind, our hardware comes with a 10-year manufacturer warranty, ensuring long-term loadbearing reliability and smooth performance for every customize aluminium product we deliver.
As a premier window & door supplier Malaysia, we provide a 10-year warranty for local projects and a 5-year warranty for overseas projects. In the event of a service request, our dedicated technical team maintains an average response time of 2 to 3 working days for local sites, ensuring your home remains secure and functional.
Every customize aluminium product we offer is based on profiles custom-designed by our in-house R&D team to meet specific performance and aesthetic standards. The extrusion process is carried out locally in Malaysia, allowing us to maintain strict quality control while supporting local manufacturing and ensuring the structural integrity of our frames.